Terms of Use
Welcome to mygistec.com, the Portal that keeps gistec and its valued customers connected and helps our GIS community in benefiting from the current information & telecommunication revolution improving their daily tasks and deliverables. In this perspective, mygistec.com, allows our customers to benefit from the following capabilities, including but not limited to:
- Access gistec Support instantly
- Get connected with the GIS community in the region
- Full visibility in your organization's GIS licenses and assets, including Esri, Geocortex, FME licenses, etc.
- Process orders and register software, data, or services
- Notify the licensees about software updates from Esri and other vendors
- Access gistec Professional Services via Service Delivery Program (SDP)
- Create, manage, and approve Service Delivery Requests (SDR)
- Immediate accessibility to various gistec departments and required contact persons
- Receive marketing materials, gisworx conference information, training agendas, and newsletters
- Allow gistec to conduct market research based on the provided information to implement the marketing strategies that suit more the customers
To benefit from the above capabilities, you should first accept the following terms and conditions governing your access-to and use-of our Portal and its related sites, services, and tools. By accepting these terms and conditions and by using the Portal, you represent that you agree to comply with the terms and conditions of mygistec.com in relation to your use of the Site. These terms and conditions are effective upon your acceptance. If you do not agree to be bound by these terms and conditions please do not access, register with, or use this Site. Before you may become or continue as a member of mygistec.com, you must first read, agree with, and accept these Terms.
- Security: gistec reserves the right to remove any User from the Portal who violates the terms and conditions of use as listed below.
- Ethics: You should always be respectful toward others. Obscene, racist, sexually explicit language, or personal attacks are not permitted. gistec reserves the right to remove all submissions that are abusive, hateful, defamatory, or insulting to anyone. gistec also reserves the right to remove submissions that are off-topic.
- Advertisements: Commercial promotion or advertisement posts are not allowed. However, you can provide link to other informational websites when relevant to the discussion.
- Copyrighted materials: You should not post any copyrighted material including but not limited to, text, photos, images, and screen shots, to the Portal unless you have an expressed permission to do so. Moreover, images and screen shots downloaded from this Portal remain the property of gistec and are covered under gistec copyright. They may not be used for advertising, business, or personal communication purposes without prior consent from gistec.
- Visiting external links: gistec is not responsible for the availability of such sites or resources. It does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
- Marketing materials: By submitting your personal information, gistec may contact you or send you marketing information, newsletters, training agendas, or promotions about software or services. If you do not wish to receive this information, you may notify us by sending an email to info@gistec.com. Please follow the unsubscribe instructions contained in the emails you receive from us.
- Social media features: The Portal includes social media features such as the Facebook "Like" button, widgets such as the "ShareThis" button, or interactive mini programs ("Features"). These "Features" may collect your IP address, your browser type, also the specific page you are visiting on our Portal and set a cookie to enable the Features to function properly. Social media features and widgets are hosted either by a third party or directly on our website. Your interactions with the Features are governed by the privacy policy of the company providing them.
- gistec's blogs and forums: Anytime you post on our blog or provide information, pictures, or any other type of personal information, data, or materials to forums, communities, or other social media platforms, please be aware that it will be publicly available and is not subject to the current terms and conditions. Also, you may be posting using a third-party application, and we have no access to or control over such information. Please be aware that you are providing your personal information to these third parties and not to gistec. To request removal of your personal information from our blog, you can either log in to the third-party application and remove your posting/information or contact the appropriate third-party application provider. Your interaction with these features is governed by the privacy policy of the company providing them.
- Permission to reproduce: By participating in the Portal you expressly grant gistec permission to use, reproduce, prepare derivative works on, and distribute any posted material or submissions.
- Personal information: Personal information is information that can potentially identify you as a specific individual. It includes your name, company name, address, telephone number, email address, location, and optionally billing information. This information is required for users’ authentication purposes to gain access to our services and features. By using our Portal, you are hereby authorizing gistec to collect, use, store, share, and disclose your personal information as per the local laws and regulations. gistec will not sell, trade, or rent your personal information to third parties. We never disclose information about a customer to any other person or organisation without your consent unless when required to do so by law or in the good faith belief that such action is necessary to conform to legal requirements, such as to comply with a valid national security or law enforcement requests, or prevent fraud or imminent harm or protect and defend the rights or property of gistec. The Portal allows you to access, correct, or delete your personal information in our database either by logging in to your account and making the appropriate changes or by directly contacting info@gistec.com. However, your personal information will be retained as long as needed to provide services to our users, comply with our legal obligations, resolve disputes, or enforce our agreements.
- Liability: In no one event will gistec be liable for any damages, including without limitation any indirect, consequential, special, minor, or punitive arising under or with respect to the portal services even if gistec has advised of the possibility of such damages. If the customer is not satisfied with any of the available services or any of these Terms & Conditions, his sole and exclusive remedy is to discontinue using the Portal service at any time.
- Terms and Conditions update: gistec may update the terms and conditions from time to time; the updated version will be posted in place of this existing one. If we make any material changes, we will notify you by means of an announcement on this site prior to the change becoming effective.
- Governing law and jurisdiction: These Terms and Conditions are governed and shall be construed in accordance with the law of United Arab Emirates, and parties agree to submit to the jurisdiction of the courts of the United Arab Emirates.